UpRight Blog
As anyone who has started a business, or has recently (and hastily) migrated their business into the online realm, can testify - having all of your different pieces of technology integrate and work in symphony is a piece of cake, right?
There are some really powerful solutions to your business challenges out there. But they either don't play nicely together, and/or you have to change your way of doing business to suit the whiz bang solution. But, armed with the right information, you can automate what you do, seamlessly - and future proof it.
In the following weeks we'll be sharing a series of articles around the different considerations you need to make when starting, growing or digitising your business.
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The Customer Relationship -Maintenance of a CRM
When we talk about the maintenance of a CRM, the idea of it might sound a bit blur. However, it is like maintenance of any other thing, like a car. You can own the most expensive car, or even a cheaper one, if you do not undergo through the revisions, at some point, it will start to have problems.
The Customer Relationship - CRM for your business
Today we will be more specific and talk about the extreme importance of a well-managed CRM system for the success of your business.
The Customer Relationship - Why to use CRMs? (2020)
Customer Relationship, Customer Service, Customer Satisfaction, among others. Those are well-known terms, and to run your business you need customers to buy your services or products.
What brings us to the main point, when you close and finalise a sale, do you consider it as the completion of serving the customers needs?